Shipping Policy

U.S. DOMESTIC SHIPPING

www.monobclothing.com accepts orders 24 hours a day, every day of the week. Orders are processed in the order they are received and expedited shipping orders, such as 2 Day Air, are elevated in priority to meet the delivery deadline. All orders are shipped from our location in Los Angeles California via UPS, USPS and FEDEX (preferred rate). Mono B ships to all 50 U.S. states and follows the standard methods available by UPS. 3rd party carrier options are available upon request. (Please contact us in advance for the additional information and its arrangement)

Orders placed are usually processed and shipped within 1-2 business days from the time the order is placed. Expedited orders placed before 10:00 am PST will be processed and shipped out the same business day. Orders placed from Friday to Sunday will be processed the following Monday and shipped within 2~3 business days.

We do not ship to PO Boxes or APO or FPO address (USPS options are available for PO Boxes). Orders that contain a different shipping address from billing address may be subject to review in which case the customer will need to be contacted. This can delay the shipping time. Mono B cannot guarantee same day expedited shipping when an order is placed on hold for review.

Alaska, Hawaii, APO/ FPO, P.O. Boxes and U.S. Territories:

Only standard delivery is available.
All packages are sent via United States Postal Services.
U.S. territories include: American Samoa, Guam, Puerto Rico, and the U.S. Virgin Islands.

INTERNATIONAL SHIPPING

We provide international shipping including Canada, UK, Europe, South America, etc. International clients may wish to use a freight forwarder, and please contact us for additional information for shipping quotation.


BACKORDERS

Backordered styles will ship as they arrive without contact from us unless you request otherwise in the Special Comments field on the order. Shipping charged on all backorder shipments.

*Quoted shipping cost is an estimate only. Charged shipping cost will never be more than quoted during checkout and is usually a bit less. Shipping charged on all backorder shipments. The total cost of shipping for an order will depend on the number of shipments needed to complete the order.


SHIPPING OPTIONS

For an accurate expected delivery date, please remember to add 2 days for processing to the estimated transit days below.

-Consolidation (Prior Arrangement Required)
-Pick Up (Prior Arrangement Required)
-Drop Off (Prior Arrangement Required)
-Fedex (2-5 Business Days)
-Fedex Express Saver (1-3 Business Days)
-Fedex-2nd Day (2 Business Days by End of Day)
-Fedex-Next Day (1 Business Day Typically by 10:30 am )
-Oversea Air (Prior Arrangement Required)
-Oversea Regular (Prior Arrangement Required)
-Trucking (Prior Arrangement Required)
-UCL (Prior Arrangement Required)
-UPS-2nd Day Air (2 Business Days by End of Day)
-UPS-2nd Day Air A.M.(2 Business Days before afternoon)
-UPS- Ground (1-7 Business Days)
-UPS- Standard (1-5 Business Days)
-UPS- Next Day Air (1 Business Day )
-UPS- Next Day Air A.M. (1 Business Typically by 10:30 am )
-UPS- 3 Day Select (3 Business Days by End of Day)
-USPS Standard Post (5-7 Business Days)
-USPS Priority (5-7 Business Days)
-USPS Priority Mail Express (2-5 Business Days)
-DHL (Prior Arrangement Required)

UPS/USPS/FEDEX observes the following holidays for 2015

New Year's Day - January 1, 2015*
Memorial Day - May 25, 2015*
Independence Day - July 4, 2015*
Labor Day - September 7, 2015*
Thanksgiving Day - November 26, 2015*
Christmas - December 25, 2015*
New Year's Eve - December 31, 2015**
New Year's Day - January 1, 2016*

TRACK YOUR ORDER

If you want to track your order shipment you can do so by visiting www.monobclothing.com and using the following methods.

Signing in to My Account and checking order history.
Clicking order status and using the order number that was provided to you.
If the item has been shipped, you will see a tracking number that you can enter on the courier’s website.

POLICY AND TERMS

Shipping fees are non-refundable. If you refuse any shipments from www.monobclothing.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund. Please also note that all return and exchanges, there will be restocking fee. To avoid restocking fees, please consult with mono b buyer success team prior to its arrangement.

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