covid-19

  1. We've reopened!

    As the state of California has begun its phase 2 in reopening the economy, we'd like to let you know that we're also back in operations. The health and safety of our staff and customers remain the most important aspects and so, here are some things we ask you to understand regarding the new-normal situation:

    1. We've minimized delays in processing your order (now it's between one and three business days, on average).
    2. We're still working on processing your returns (whether you've returned the items or just started the claim).
    3. The warehouse is still not open for pick-ups.
    4. We aren't responsible for lost or delayed packages at consolidation drop-offs. Please check with your consolidating company whether it's open for business.
    5. Most mail carriers are still putting the signature delivery feature on hold. Please make sure you put the correct shipping address.


    Thank you for understanding. We're excited to reopen and speaking to you once again. Together, we'll #reclaimfashion.

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  2. You're Our Heroes! (Update on Covid-19 Operational Hours)

    Los Angeles has extended its Safer-at-Home order until May 15. This means, Mono B is complying by limiting its operations till this date (or until further notice).

    Some of our Covid-19 policies remain unchanged.

    There will be a delay in processing your order (three to seven business days).

    We no longer open our warehouse for pick-ups and we no longer deliver for consolidation.

    We no longer ship internationally.

    We've also extended our returns window two fourteen days but we're not able to process new returns at the moment. If you need to make a return or missing claim, please fill out the Returns Authorization Form (RMA) and we will process it once our offices have fully reopened. You can find the link to our RMA and returns policy on our returns policy page.

    We've also started a new Facebook Group for verified members only where we drop Digital Style Preview videos. Each video contains several styles that you can see in motion. We hope this will somewhat satisfy your need for going to trade shows or our showroom in LA's Fashion district.

    Thank you for understanding. We hope you and your loved ones stay safe.

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  3. Going Out? Tips on How to Stay Safe during the Covid-19 Pandemic

    The safety guidelines to minimize the risk of Covid-19 exposure call for staying in. Whether you're an outdoorsy person or a homebody, this can be a challenge. Humans are social creatures. We're designed to interact, and nothing beats actual interaction in real life, and by real life, we mean non-digitally. Social gatherings have been banned (rightly so) and social distancing is the new norm.

    Across Los Angeles, where Mono B is located, many parks and hiking trails have been closed to discourage people from clustering in groups. Working out at home is acceptable, at least when gyms and HIIT studios are reopened, your body won't be too shocked and sore. But we still need sunshine (even if we take Vitamin D supplements) and with businesses and schools being closed, the air has become less polluted.

    In fact, in LA, the last time the ozone level reached unhealthy levels was back in February. Thanks to the rain and less traffic, the sky and the air have become clearer. This is excellent news since poor air quality has been linked to worse Covid-19 cases.

    Although most states have closed national parks and beaches, they encourage you to rediscover your neighborhood. So fill your lungs with clean(er) air and get that sunshine on you, but don't forget these pointers:

    Practice social distancing

    The six-feet of distance guide is based on studies of respiratory physiology. Dr. William Schaffner, an infectious disease expert at Vanderbilt University says, "Without a cough or a sneeze, if we exhale, the distance 3 to 6 feet from each other is called the breathing zone. And it's in that kind of volume of air that what I exhale begins to mix with the air that's already in the room."

    If you're standing within three to six feet of a person, you may inhale what that person exhales. And if you're infected, what you exhale contains the virus.


    Pay close attention to your surroundings

    This is important not just during the pandemic, but also whenever you're out and about. Don't glue your eyes to your phone. You may have earbuds in when you're jogging or commuting, but at least look in front and around you.


    Make way whenever possible (aka don't hog the sidewalk)

    Most joggers and bicyclists don't have the luxury of running or cycling on car-free roads. Joggers mostly run on sidewalks, and most sidewalks aren't six feet wide. When you see another jogger coming towards you, be sure to keep your distance. If this means you'll need to get off the sidewalk and onto the street, check your surroundings first for vehicles and cyclists.

    Also, make sure to wait at a good distance away from a crosswalk.


    Don't touch that crosswalk button

    If you absolutely must, push the button with your elbow or bump it with your hip. If the button is too tiny, you can try to push it with the edge of your phone.


    Don't touch your face (or your head)

    Minimize contact between your hand and your face. This may be difficult when you want to wipe that sweat or adjust your glasses or headphones. Instead of your hand, try to do it with your upper arm.


    Sanitize afterward

    Clean your phone and other paraphernalia using disinfectant or alcohol. If you have access to a washing machine, you can wash your clothes right away. If you don't or would rather wait to have a fuller wash load, please separate the clothes and put them inside a water-proof garment bag. until you're ready to wash them.

    Click here for tips on how to do your laundry during the pandemic.

    Click here for list of products that can be used to combat the novel coronavirus.


    Listen to your body

    Drink plenty of water. Wear sunblock before going out into the sun. Apart from exercising, resting is also key to staying healthy. If you feel unwell, stay inside. Don't forget to cough and sneeze into your elbow or into a disposable tissue.


    Listen to your healthcare officials

    This global pandemic is an unprecedented and trying time. Researchers and scientists are working around the clock to find a vaccine and minimize the virus from spreading. That means there's new information almost hourly. Stay informed and keep your eyes and ears on reputable sources. Don't buy into the panic. What we do will make a difference.

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  4. Mono B Is Temporarily Closed Due to Covid-19 Pandemic

    Due to the Covid-19 pandemic and to comply with the new Safer-at-Home guidelines announced by LA Mayor Eric Garcetti, we're temporarily suspending all our operations (both at the showroom and the e-commerce team) starting from March 21 until April 19 or until further notice.

    When you place an order on our site or on other platforms, your card (or PayPal) will not be charged until the items are ready to be shipped out to you. As such, rest assured all unprocessed orders have not yet been charged.

    If you'd like to cancel an order, please send us an email to info@monobclothing.com. Make sure to have your order number ready. Please be aware that there will be a delay in the response. Otherwise, we'll process the orders chronologically with a priority fast-track for our VIP members once we reopen.

    VIP customers: we've suspended your monthly subscription, but your VIP account remains active. You will not be charged on your next billing cycle (April 2020). We will resume the monthly billing on the first day of the month of reopening (eg: if we reopen on April 20, your monthly VIP membership will begin on May 1, 2020). Please also contact us by email to info@monobclothing.com should you wish to cancel your VIP subscription. If you subscribe using PayPal, you can cancel your subscription by logging into your PayPal account.

    The health and safety of our employees and customers are our main priority. We hope you, your loved ones, and those around you stay safe. This is an unprecedented and deeply trying time, but together, we will emerge victoriously and #ReclaimFashion.

    We will keep you updated through our social media (Facebook, Instagram, Twitter, all @monobclothing) and the Mono B blog, as well as through email.

    Thank you for your understanding and we look forward to servicing you once again.

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  5. A Message from Mono B


    As we're charting unknown territories during these unprecedented times, Mono B would like to ensure you we understand your concerns, both health and financial.

    We've taken measures to protect our employees from Covid-19, and that includes doing rotational shifts to comply with social distancing guidelines and working from home whenever possible.

    For you, our customers, we're having a 50% discount on ground shipping from March 18 till March 31. If you'd like expedited shipping, we'll deduct 50% from the regular ground shipping and apply it as a credit to your expedited shipping total.

    We're also extending our regular returns window, from four days after receiving the package to 14 days after receiving the package.

    We have confirmed in-bound products from our factories in China and Vietnam, and you can view them in the Coming Soon section. The delivery date on the website is an estimation. Please allow up to a week of difference in the dates.

    We understand how important our employees and customers are to us, as they are the backbone of our business.

    Thank you for your continued support.

    Terms & Conditions for 50% OFF Ground Shipping:

    1. Valid for shipping address within the 48 contiguous US states.
    2. No minimum or maximum order amount.
    3. Valid only for ONLINE orders and shipments made from March 18 till 31, 2020
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