Monthly Archives: November 2019
Our ecommerce team and showroom staff members are taking a much-deserved Thanksgiving break on Thursday and Friday (November 28 and 29).
Orders that are placed after 10 AM PT on Wednesday (November 27) will be processed the following Monday (December 2).
If you'd like your order to be expedited, you can leave a note as you're checking out to let us know when you need this by. We'll call you (with a 213 number) to confirm the expedited rates if you want (just make sure you pick it up, as there will be a delay in processing if we don't have your confirmation).
Alternatively, if you want us to expedite your order without confirmation, we can also do that by letting us know to just ship (in the comment section).
Based on our experience, FedEx is more reliable than UPS or USPS when it comes to expedited shipments. Since we're in the Holiday season, we'd recommend using the direct signature option for your package to minimize the risk of it being stolen.
Expedited shipment will cost more than regular ground shipping.
When you're placing an order on the website and you're using a credit card or debit card as your payment method, the system will only validate your card (by doing a test charge of $0.01 and then voiding it right away). We won't charge your card until the order has been packed and ready to be shipped so we can verify if the order is complete or not.
Once we have the box's dimensions and weight, we can determine the shipping cost.
Your card will then be charged the dollar amount of the merchandise and shipping.
That's our Thanksgiving/Black Friday/Cyber Monday announcement! We wish you a peaceful Thanksgiving weekend and a successful Black Friday and Cyber Monday!